Privacy Policy
Stream Arcade is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.
Last updated: November 14, 2025
Information We Collect
Information You Provide to Us
We collect information that you voluntarily provide when you interact with our website. This includes:
- Contact Information: Name, email address, and any other details you provide through contact forms or direct communications
- Inquiry Details: Information about your project requirements, technical needs, and business objectives shared in communications
- Feedback and Correspondence: Any feedback, questions, or comments you send to us
Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- Usage Data: Pages visited, time spent on pages, navigation paths, and interaction patterns
- Device Information: Browser type, operating system, device type, and screen resolution
- Network Information: IP address, geographic location (country/region level), and internet service provider
Legal Basis for Data Processing
We process your personal data based on your consent (for cookies and marketing communications), contractual necessity (when responding to inquiries), legitimate interests (for website analytics and security), and legal obligations (when required by law).
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery and Communication
To respond to your inquiries, provide technical consultations, and communicate about our cloud gaming infrastructure solutions. This includes answering questions, scheduling discussions, and providing information about our services.
Website Improvement and Analytics
To understand how visitors use our website, identify technical issues, and improve user experience. Analytics help us optimize content, enhance navigation, and make informed decisions about website features.
Marketing and Communications
To send relevant information about our services, industry developments, and technical updates. You can opt out of marketing communications at any time by using the unsubscribe link in our emails.
Security and Fraud Prevention
To protect our website and services from security threats, prevent fraudulent activities, and ensure the safety of our platform and users.
Legal Compliance
To comply with applicable laws, regulations, legal processes, or governmental requests, and to enforce our terms and conditions.
Information Sharing and Third Parties
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We work with third-party service providers who assist us with website hosting, analytics, email communications, and other operational functions. These providers are bound by confidentiality agreements and can only use your information to provide services to us.
- Analytics Partners: We use analytics tools to understand website usage patterns. These tools may collect information about your browsing activities across different websites.
- Legal Requirements: We may disclose information if required by law, court order, or governmental request, or when we believe disclosure is necessary to protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Encryption and Secure Transmission
Data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols to prevent interception.
Access Controls
Access to personal data is restricted to authorized personnel who need it to perform their duties, with role-based access controls.
Regular Security Audits
We conduct regular security assessments and vulnerability testing to identify and address potential security risks.
Data Retention Policies
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to improve our security measures.
Your Privacy Rights
You have several rights regarding your personal information:
Right to Access
Request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data, subject to certain legal exceptions.
Right to Data Portability
Receive your personal data in a structured, commonly used format and transmit it to another controller.
Right to Object
Object to processing of your personal data for direct marketing or based on legitimate interests.
Right to Restrict Processing
Request limitation of processing your personal data in certain circumstances.
To exercise any of these rights, please contact us through our contact page. We will respond to your request within a reasonable timeframe and as required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our Contact page. We will process your request promptly.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can remove the information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction.
When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.